Free scripts
Free open source scripts are provided at no cost, so no payment refund applies. You can inspect, edit, and remove them from your server at any time.
Refund policy for digital FiveM resources.
We want buyers to understand how refunds work before purchasing scripts, server packs, or other digital downloads from The FiveM Shop.
Digital products
Paid files are digital downloads. If a paid product does not function as described and support cannot resolve the issue, contact us with your order details.
Support first
Most issues are caused by framework versions, missing dependencies, server.cfg order, or install mistakes. We ask buyers to contact support before opening disputes.
Contact
Email [email protected] with your order email, product name, framework, and a clear description of the problem.